Transparency Policy
Last Updated: November 26, 2025
Tukameslov ("we," "our," or "us") is committed to operating with openness and clarity in how we collect, use, and share information, how our platform functions, and how we make decisions that affect our users. This Transparency Policy explains our practices and commitments to keeping you informed.
1. Purpose of This Policy
This policy describes the principles and practices we follow to maintain honesty and openness with our users, partners, and the public. We believe that trust is built through consistent, clear communication, and this document reflects our commitment to that standard.
2. Data Collection and Use
2.1 What We Collect
We collect information that is necessary to provide, maintain, and improve our services. This includes:
- Account registration details such as name and email address
- Usage data including interactions with quizzes, assignments, and learning modules
- Device and browser information for technical compatibility and security purposes
- Communications you send to our support team
- Payment and billing information processed through secure third-party providers
2.2 How We Use Collected Data
Data we collect is used for the following purposes:
- Delivering and personalising the learning experience
- Tracking progress and generating performance feedback
- Improving platform features based on usage patterns
- Responding to support inquiries and resolving technical issues
- Sending service-related communications and updates
- Ensuring platform security and preventing misuse
2.3 What We Do Not Do
We do not sell your personal data to third parties. We do not use your data to make automated decisions that produce significant legal or similarly impactful effects without human oversight. We do not collect data beyond what is reasonably necessary to operate our services.
3. Third-Party Services and Integrations
Our platform may rely on third-party service providers to support specific functions, including payment processing, analytics, cloud infrastructure, and communication tools. These providers are selected based on their reliability and privacy standards. We require all third-party providers to handle data responsibly and in a manner consistent with this policy.
We do not grant third parties the right to use your data for their own independent purposes unless you have provided explicit consent.
4. Algorithmic Systems and Automated Features
Our platform uses automated systems to deliver personalised content recommendations, generate quiz results, track learning milestones, and provide instant feedback. These systems operate based on your activity and responses within the platform. No automated system makes decisions about account suspension or termination without human review.
We periodically review our automated systems to ensure they perform fairly and as intended.
5. Content Moderation and Editorial Standards
All learning content published on our platform is reviewed for accuracy, relevance, and quality before being made available to users. We apply consistent editorial standards across all subject areas and do not favour or suppress content based on commercial relationships unless such a relationship is clearly disclosed.
User-generated content, where permitted, is subject to our community guidelines and may be moderated to maintain platform integrity.
6. Advertising and Sponsored Content
If our platform displays advertising or sponsored content, it will be clearly marked and distinguishable from editorial or instructional material. We do not allow advertising to influence the structure, scoring, or outcomes of any quiz or learning assessment.
We do not use behavioural profiling derived from your learning activity to target advertising without your knowledge.
7. Security Practices
We implement technical and organisational measures to protect the data we hold. These measures include encrypted data transmission, access controls, regular security assessments, and monitoring for unauthorised access attempts.
In the event of a data breach that affects user data in a material way, we will notify affected users and relevant authorities in accordance with our legal obligations and as promptly as circumstances allow.
8. Data Retention
We retain your data for as long as your account remains active and for a reasonable period thereafter to fulfil legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymised.
You may request deletion of your account and associated data at any time by contacting us. Certain records may be retained for a defined period where required by applicable obligations.
9. Your Rights and Controls
We are committed to giving you meaningful control over your information. Depending on applicable requirements, you may have the right to:
- Access a copy of the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data subject to applicable constraints
- Withdraw consent for optional data processing activities
- Request information about how your data has been used
To exercise any of these rights, please contact us using the details provided at the end of this policy.
10. Policy Updates
We may update this Transparency Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When we make material changes, we will notify users through the platform or by email prior to the changes taking effect. The date at the top of this document reflects when the current version was last revised.
Continued use of our services after an update takes effect constitutes acceptance of the revised policy.
11. Accountability
We designate internal responsibility for privacy and transparency compliance. If you have concerns about how we handle data or how this policy is applied, you are encouraged to contact us directly. We take all complaints seriously and will respond in a timely and respectful manner.
12. Contact Us
If you have questions, concerns, or requests relating to this Transparency Policy or our data practices, please reach out to us:
| Contact Method | Details |
|---|---|
| [email protected] | |
| Phone | +1 905 875 5001 |
| Mailing Address | 190 Houde Dr, Winnipeg, MB R3V 1C6, Canada |
| Website | tukameslov.biz |
We are committed to resolving any concerns you may have and will acknowledge your inquiry within a reasonable timeframe.